Veronica is a User Experience Designer at EightShapes. She focuses on research and HTML prototyping.
Before joining EightShapes, Veronica brought user-centered design best practices to her team at AED, in addition to writing front-end code for their web portals. In her largest project, a USAID-funded program, she and three design volunteers visited teacher training schools in Rwanda. Their research investigated how teachers prepared and taught classes, and how a website could best fulfill teachers’ needs.
A fan of the DC UX community, Veronica enjoys attending local events. She has also had the pleasure of contributing to the local and national UX community with presentations that share her Rwandan experiences and her sketchnoting skills.
Veronica graduated with a BA in Art from Grinnell College with a focus on printmaking. Through her position at the college helpdesk, Veronica practiced observing, soothing, and helping users—which proved to be the soft launch of her UX career.
Presentations & Workshops
How and Why to Start Sketchnoting, UX Week 2012, San Francisco, CA, August 2012
Let’s Sketchnote! (Workshop) with Binaebi Akah and Charlene McBride, Midwest UX 2012, Columbus, OH, May 2012
Why and How to Start Sketchnoting, IA Summit 2012, New Orleans, LA, March 2012
UX Research in the Real World, 2011 Big Redux, Washington, DC, April 2011
UX Research in the Real World, Midwest UX 2011, Columbus, OH, April 2011
Posters & Podcasts
Sketching Out a Greater Understanding, Radio Johnny, September 2012
UX Research in the Real World: Stories from Rwanda, IA Summit 2011, Denver, CO, April 2011